Our team aims to have complete and total transparency with our clients. For that reason, here is our process for when a client asks for an estimate.
- After the estimate comes in by either filling out this form on our website, a call or a message on our social media, we immediately follow up with a phone call within 24 hours of the submitted claim.
- Once we talk to our client, we schedule an onsite inspection.
- At this scheduled inspection, we visit the job site, meet with the homeowner, manager, etc. and discuss the problem and how we can find a solution.
- Within 48 hours of the inspection, we will send an estimate over by email.
- Follow-ups with the clients happen every two days after the estimate is sent out.
- After the second visit with the client, we review the scope, cost and timeline. The contract is signed and the colors and materials are selected and dropped off before the job begins.
- We will call the client to inform them on what day and time we can start the project and the job begins.
- During the job, we will show up on time and exercise courtesy and respect.
- After the job has been completed, we clean up our job site and conduct a walk-through. A follow-up appointment is set up and a second walk-through is performed with the client.
- After the above steps have been completed, we will send the client an invoice via email. Thank you for your business!
We are here for you every step of the way through the roofing process. Our team is dedicated to providing you with the utmost care throughout this journey.
Please complete the form below to begin the process. Your trust and privacy are important to us, and we promise not to sell, trade or give away your personal information.
